Home > Uncategorized > Dell XPS 15 (L502x) DVD CD-ROM drive problem

Dell XPS 15 (L502x) DVD CD-ROM drive problem


I’m running Windows 8 on my DELL XPS 15 with 256GB (3 seconds Windows boot time, any questions? :D).

So after some sleep and wake-up cycles of windows my CD drive HL-DT-ST DVD+-RW GT50N was not able to read DVDs / CDs anymore.

When a CD was installed the drive was spinning up very slowly and silent and just 2 loud movements of the optical slide and then nothing. No CD was identified at all.

Additionally, no error message was shown. Very strange.

So, i booted into my CentOS to verify the behavior. And, surprisingly, the same error occurred and the system was not able to read any disk.

I rebooted into Windows again, and as the behavior was still the same, powered of the laptop. Removed the battery and power connection. Waited for like 5 seconds, and bazinga.. the drive was working again, like nothing happened before.

As i never had these problems before, i think it might be some kind of energy-saving by Windows 8, which disables the drive and doesn’t wake up the drive completely, leaving it in an unusable state.

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  1. Anuj Goyal
    2013/11/20 at 7:34 pm

    Same problem! :/
    Help Please!

    • 2013/11/20 at 7:50 pm

      remove the powerconnector of the laptop and the battery. Then press the power button randomly. After some time insert the battery and the power again

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